Privacy Policy

Captured Intelligence, Inc. ("Captured Intelligence," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit capturedintelligence.com, use our Coach a Bot platform, or otherwise interact with our services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you apply to become a Founding Coach, register an account, contact us, or otherwise interact with our Services, you may provide us with personal information such as your full name, email address, mailing address, phone number, payment information, government-issued identification (where required for payment processing), and any other information you choose to submit.

1.2 Session and Sensor Data

As a Coach, you will capture motion and video data using our proprietary sensor kit. This includes RGB video footage, depth map data, inertial measurement unit (IMU) readings, hand keypoint coordinates, and associated metadata such as timestamps, session identifiers, and task labels. This data is collected solely for the purpose of training artificial intelligence models for robotics research and is governed by the separate Data Use Agreement you accept prior to your first session.

1.3 Automatically Collected Information

When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and device identifiers. We collect this information through cookies, web beacons, and similar tracking technologies as described in our Cookie Policy.

1.4 Information from Third Parties

We may receive information about you from third-party partners, including payment processors, identity verification services, and analytics providers. We combine this information with data we collect directly to improve our Services and prevent fraud.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your application and onboard you as a Coach;
• To operate, maintain, and improve our Services;
• To process payments and manage your earnings;
• To train, validate, and improve artificial intelligence and machine learning models for robotics research;
• To communicate with you about your account, sessions, and payments;
• To send you operational notices, security alerts, and support messages;
• To enforce our Terms of Service and other legal agreements;
• To comply with applicable laws, regulations, and legal processes;
• To detect, investigate, and prevent fraudulent transactions and other illegal activities;
• To analyze usage trends and improve the user experience on our platform.

We do not sell your personal information to third parties. We do not use your personal information or session data for advertising purposes.

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, cloud storage, identity verification, and customer support. These vendors are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
• Research Partners: Anonymized and de-identified session data may be licensed to robotics companies and research institutions for AI model training. This data is stripped of all personally identifiable information before transfer.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership.
• Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Session data used for AI training is retained in anonymized form indefinitely after the removal of all personally identifiable information. You may request deletion of your personal information at any time as described in Section 6.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Portability: You may request that we provide your personal information in a structured, machine-readable format.
• Objection: You may object to our processing of your personal information in certain circumstances.
• Withdrawal of Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose; the right to delete your personal information; the right to opt out of the sale of your personal information (we do not sell personal information); and the right to non-discrimination for exercising your CCPA rights. To submit a CCPA request, please contact us at [email protected].

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and applicable national laws. Our legal basis for processing your personal information includes: performance of a contract (to provide our Services), legitimate interests (to improve our Services and prevent fraud), compliance with legal obligations, and consent (where you have provided it). You also have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 18, please contact us immediately at [email protected].

10. International Data Transfers

Captured Intelligence, Inc. is headquartered in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than those in your country.

11. Third-Party Links

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new effective date and, where appropriate, by sending you an email notification. Your continued use of our Services after the effective date of the revised policy constitutes your acceptance of the changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: